A few friendly policies to keep us on the same page
💳 Deposit & Fee Schedule
A $25 non-refundable deposit is required at the time of booking to reserve all paid sessions. The remaining balance is due at the end of the final session.
💸 Payment
I take cash, PayPal, Venmo and Wise.
🔁 Cancellation & Rescheduling
Life happens! If you need to reschedule, please give at least 48 hours’ notice before the originally scheduled start time.
⏲️ Time Tracking
The clock starts when I arrive and stops when I head out—simple as that. If there’s any tidying or prep you’d like to do beforehand (like clearing surfaces or wrangling rogue laundry), feel free to tackle it before I get there to make the most of our time together.
After every 3 hours of organizing magic, I’ll take a quick 15–30 minute break to recharge. Don’t worry—it’s on my time, not yours.
📸 Photo Policy
I love documenting the transformation—from the very first consultation to that satisfying “after” moment. With your permission, I may use photos or videos in my marketing (think: website, social media, or shared privately with future clients). As a thank-you for letting me share your project publicly, I offer a referral discount for any friends you send my way.
Your privacy is always a priority. I never share names, locations, or anything that would give away your secret clutter history. Not into having your space featured? No problem at all—just let me know!
🚗 Travel Fees
Most projects include travel within the San Francisco Bay area—no surprises there. For locations more than 10 miles outside the city, a travel fee may apply. Don’t worry, we’ll agree on it ahead of time so there are no awkward surprises later. It’ll be added to your final invoice.
🗃️ Supplies
I’ll happily recommend the right bins, baskets, trays, or whatever magic tools your space needs—but the cost of those items, is the client’s responsibility. If I purchase supplies for your project, you will be billed for them in the final invoice, plus a charge for the time spent shopping. No mystery markups, just stylish solutions.
💬 Testimonials & Feedback
Happy clients make this work so rewarding. If you loved the transformation, I’d be so grateful if you’d share a testimonial I can feature on my site or socials.
If something didn’t go quite right, please reach out directly. I’m always open to constructive feedback and committed to making things right whenever possible.
